Collaborative Navigation in an Unfamiliar Environment with People Having Different Spatial Aptitudes

This study addressed the issue of collaborative navigation by examining the types of information communicated in the processes of direction giving and receiving between people who guided each other simultaneously to a destination over the cell phone in a novel environment. When paired with a partner whose sense of direction differed greatly from their own, people found the collaboration difficult and took a longer time to verbally direct the partner to the destination. Landmarks that people used in giving navigational instructions differed depending on sense of direction. People with a good sense of direction adjusted route directions to their partners' wayfinding ability. Results from a detailed qualitative analysis of participants' verbal protocols and implications for personalized navigation tools are discussed.