Pilot error in automated systems shown by altitude deviationreports

Over 8,000 altitude deviations are reported to NASA's Aviation Safety Reporting System each year. This is almost one an hour. The narratives of pilot incidents relate how errors made in the automation-assisted altitude change task are caused by the difficulty pilots are having interacting with automatic systems. This paper discusses the impact of increased automation in glass-cockpit airliners on the altitude deviations reported by pilots. By observing the way information is processed by the cockpit system, the author suggests that the philosophies of design and training need to change in order to facilitate, not debilitate, the aircrew