| 基于模糊数学的用户满意度评价 |
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| 引用本文： | 孙秀平,肖卫东.基于模糊数学的用户满意度评价[J].航天返回与遥感,2006,27(3):61-65. |
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| 作者姓名： | 孙秀平 肖卫东 |
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| 作者单位： | 国防科学技术大学,长沙,410073 |
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| 摘 要： | 针对航天产品和服务,文章简要阐述了应用模糊数学进行用户满意度评价的具体应用方法和步骤,给出了具有实际意义的评价结论。
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| 关 键 词： | 模糊 航天 用户满意度 评价 |
| 修稿时间： | 2006年6月22日 |
Estimate of Customers' Satisfaction Based On Fuzzy Mathematics |
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| Sun Xiuping,Xiao Weidong.Estimate of Customers'''' Satisfaction Based On Fuzzy Mathematics[J].Spacecraft Recovery & Remote Sensing,2006,27(3):61-65. |
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| Authors: | Sun Xiuping Xiao Weidong |
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| Abstract: | In this paper,the material method and process of estimate of customers' satisfaction based on fuzzy mathematics is reported in production and service of spaceflight.And the effective effect is given at last. |
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| Keywords: | Fuzzy Spaceflight Customers' satisfaction Estimate |
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