Cross-cultural issues in space operations: A survey study among ground personnel of the European Space Agency |
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| Institution: | 1. Faculty of Psychology, University of Bergen, Bergen, Christiesgt 12, 5015 Bergen, Norway;2. Berlin University of Technology Institute of Psychology and Ergonomics EG Work, Engineering and Organisational Psychology, Marchstrasse 12, Sekr. F7, D-10587 Berlin, Germany;2. Department of Electrical and Computer Engineering, Aristrotle University of Thessaloniki, Greece;1. Department of Political and Economic Studies, P.O. Box 17, 00014 University of Helsinki, Finland;2. Department of Economics, School of Business, P.O. Box 21240, 00076 Aalto University, Finland;3. National Institute for Health and Welfare, Centre for Health and Social Economics, P.O. Box 30, 00271 Helsinki, Finland;4. Joint Research Centre, European Commission, Italy;1. Université de Lorraine, LCOMS/2LPN-CEMA Group (Cognition-EMotion-Action), EA 7306, F-57070 Metz, France;2. Université de Lorraine, UFR SciFA, Dept STAPS, Campus-Bridoux, Avenue Général Delestraint, F-57070 Metz, France;3. Université de Lorraine, SRSMC, UMR CNRS 7565, F-57070 Metz, France;1. University of Bourgogne Franche-Comté, Laboratory Psy-DREPI (EA 7458), Dijon, France;2. University of Lyon 1, Laboratory of Vulnerabilities and Innovation in Sport (EA 7428), Interdisciplinary Research Confederation in Sport (FED 4272), France;3. Department of Psychology, The University of British Columbia, Vancouver, Canada |
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| Abstract: | Today's space operations involve co-working of people with different ethnical, professional and organisational backgrounds. The aim of this study was to examine the implications of cultural diversity for efficient collaboration within the European Space Agency (ESA), and between ESA employees and representatives from other agencies. ESA employees from European countries (N=576) answered to the CULT Ground Survey. The results showed that differences in relation to leadership and decision making were the most important issues thought to interfere with efficient co-working within ESA, and between ESA employees and colleagues from other agencies. Employees who collaborated with more than three nationalities within ESA indicated most challenges in co-working due to differences in compliance, behavioural norms and competitiveness. Challenges in co-working differed between agencies, and these differences were consistent with value differences in the national populations. The results may have applied value for training of European employees working in international space program teams. |
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