| 基于产品平台技术的大规模定制质量保证研究 |
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| 引用本文： | 王雪聪,唐晓青.基于产品平台技术的大规模定制质量保证研究[J].北京航空航天大学学报,2004,30(5):469-474. |
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| 作者姓名： | 王雪聪 唐晓青 |
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| 作者单位： | 北京航空航天大学 机械工程及自动化学院, 北京 100083 |
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| 摘 要： | 明确提出了针对大规模定制生产模式特点的质量保证体系的实现是一项系统工程,其实现方法主要包括:以顾客满意为中心,凝练顾客需求来构建产品平台;基于产品平台,重组产品过程;加强敏捷供应链管理,稳定产品平台质量;持续改进产品平台,推动最终产品质量提高等.体系实施研究的实践表明:基于产品平台技术的大规模定制质量保证可以帮助企业增强满足顾客群体与个体质量要求的能力,最终达到持续提升顾客满意的目的.
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| 关 键 词： | 产品 质量 大规模定制 产品平台 质量保证 顾客满意 |
| 文章编号： | 1001-5965(2004)05-0469-06 |
| 修稿时间： | 2003年11月18日 |
Research on product platform-based quality assurance in mass customization |
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| Wang Xuecong,Tang Xiaoqing.Research on product platform-based quality assurance in mass customization[J].Journal of Beijing University of Aeronautics and Astronautics,2004,30(5):469-474. |
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| Authors: | Wang Xuecong Tang Xiaoqing |
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| Institution: | School of Mechanical Engineering and Automation, Beijing University of Aeronautics and Astronautics, Beijing 100083, China |
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| Abstract: | It brought forward the approaches of the quality assurance system in mass customization as a systematic engineering, which included systematically analyzing requirements to build a customer centered product platform, re engineering product relative processes, enhancing management of agile supply chain, and improving the quality of derived products by continuously improving the quality of the product platform. In practices, the result shows all of these approaches based on the technology of product platform will dedicate to help enterprises enhance the capabilities to meet the requirements of customer groups and individuals, and realize the objectives of steadily promoting customer satisfaction. |
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| Keywords: | products quality mass customization product platform quality assurance customer satisfaction |
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