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香港制造业追求质量文化的高峰(英文)
引用本文:Chan,J,W,K.香港制造业追求质量文化的高峰(英文)[J].南京航空航天大学学报(英文版),1998(1).
作者姓名:Chan      
作者单位:香港理工大学制造工程系
摘    要:竭力提高产品质量是现今香港企业之首要目标之一。有效的质量管理,可以使企业在这竞争激烈的国际市场中赢得顾客的信任,并不断提高市场占有率,此为企业竞争之重要策略。因此香港企业需要建立品质管理文化,将企业中所有员工团结一致,尽量提高产品质量,以达到国际级数。本文引用麦坚士(Mckinsey)之7-S模式(frame-work):策略(Strategy)、架构(structure)、系统(system)、员工(staf)、性格(style)、技术(skil)、目标(superordinategoals),藉以探索香港优秀企业之品质文化。最后结论为卓越领导人才是推行企业文化之重要因素。

关 键 词:质量管理  策略  质量和文化

MADE IN HONG KONG: A CULTURAL PEARL PURSUING FOR QUALITY
Chan J W K.MADE IN HONG KONG: A CULTURAL PEARL PURSUING FOR QUALITY[J].Transactions of Nanjing University of Aeronautics & Astronautics,1998(1).
Authors:Chan J W K
Institution:Chan J W K Department of Manufacturing Engineering,The Hong Kong Polytechnic University Hung Hom,Kowloon,Hong Kong
Abstract:Managing quality has become a serious endeavor for many Hong Kong companies. Many forward looking chief executives recognize that effective quality management is of strategic importance to competing, winning and retaining markets. In this respect, they have established their quality culture in order to unify the workforce and the management for better quality performance. This paper is to study the styles of quality culture in some best companies in Hong Kong.
Keywords:quality management  strategy  quality and culture
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