Human systems and aircraft maintenance |
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| Institution: | 1. Computational Research Division, Lawrence Berkeley National Lab, Berkeley, CA 94720, USA;2. Courant Institute of Mathematical Sciences, New York University, New York, NY 10012, USA;3. Computational Science Center, National Renewable Energy Laboratory, Golden, CO 80401, USA;4. Department of Mathematics, University of Arizona, Tucson, AZ 85721, USA |
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| Abstract: | Research in normal operational environments indicates that the formal requirements for the aircraft maintenance system are frequently not fully or effectively implemented in practice. This gives rise to a pervasive ‘double standard’ with no effective means of reconciling official and unofficial operational practice. A systems strategy for human-centred management in aircraft maintenance is being developed in a number of European projects, which address issues of design, planning, operational practice, monitoring, change and competence. |
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