A process model of technology innovation in governmental agencies: Insights from NASA’s science directorate |
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| Institution: | 1. European Space Agency (ESA), European Space Astronomy Centre (ESAC), Villanueva de la Canada, Madrid, Spain;2. California Institute of Technology (Caltech), Pasadena, California, USA;3. LESIA - Observatoire de Paris, CNRS, UPMC Univ., Paris 06, Univ. Paris-Diderot, Meudon, France;4. LATMOS/IPSL, UVSQ Université Paris-Saclay, Sorbonne Université, CNRS, Guyancourt, France;5. Jet Propulsion Laboratory, California Institute of Technology, California, USA;6. Cornell University, Ithaca, NY, USA;7. Institut de Physique du Globe de Paris (IPGP), CNRS-UMR 7154, Université Paris-Diderot, Paris, France;8. Department of Geophysics, Stanford University, Stanford, California, USA;9. Department of Earth, Atmospheric and Planetary Sciences, MIT, Cambridge, MA 02139-4307, USA;10. Department of Earth, Planetary, and Space Sciences, University of Calilfornia, Los Angeles, California, USA;11. KTH-Royal Institute of Technology, Stockholm, Sweden;12. European Space Agency (ESA), European Space Research and Technology Centre (ESTEC), Noordwijk, Netherlands;13. Department of Geological Sciences, Brigham Young University, UT, USA |
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| Abstract: | This paper investigates the process through which new technical concepts are matured in the NASA innovation ecosystem. We propose an “epoch–shock” conceptualization as an alternative mental model to the traditional stage–gate view. The epoch–shock model is developed inductively, based on detailed empirical observations of the process, and validated, to the extent possible, through expert review. The paper concludes by illustrating how the new epoch–shock conceptualization could provide a useful basis for rethinking feasible interventions to improve innovation management in the space agency context. Where the more traditional stage–gate model leads to an emphasis on centralized flow control, the epoch–shock model acknowledges the decentralized, probabilistic nature of key interactions and highlights which aspects may be influenced. |
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