零售服务质量中的人力资源管理(英文)

本文研究了人力资源管理与服务质量的关系。透过问卷调查及数据分析,确立人力资源的重点、结构与相互关系,促进服务质量。研究选择了零售服务为试点,给管理人员提供了一个更直接、更清晰的指引,发挥人力资源本身的素质。研究结果把希士杰等质量大师在美国哈佛商报中提出的“服务利润连接（Ｓｅｒｖｉｃｅｐｒｏｆｉｔｃｈａｉｎ）”具体化,使管理人员可以直接在企业内运用。     

曲面和任意取向表面表面摩阻油膜测量法的进展

本文叙述曲面和任意取向表面表面摩阻测量方法的进一步的发展。介绍用漫射照明获取薄油膜等厚度干涉条纹谱的理论根据和实验结果。讨论了通过油流显示图像的分析,自动探测表面流线方位的可能性。所得结论表明油膜法也能应用于复杂的三维流动。     

弹道靶中超高速发射弹的流场及空气动力特性研究(英)

本文描述的是研究爆炸成型发射弹（ＥＦＰ）模型的流场及超高速空气动力特性所用的弹道试验设备;简要报导了记录全尺寸干涉图形的技术;对径向密度分布再现的方法进行了讨论;在零攻角实验时不同模型的空气动力阻力是采用简化方法来计算的;对各种不同ＥＦＰ型式的气动稳定性提出了定性估计的方法;并阐述了用于组合体超高速飞行特性研究的数值计算技术的基本原理     

Nonclassical Transport and Particle-Field Coupling: from Laboratory Plasmas to the Solar Wind

Understanding transport of thermal and suprathermal particles is a fundamental issue in laboratory, solar-terrestrial, and astrophysical plasmas. For laboratory fusion experiments, confinement of particles and energy is essential for sustaining the plasma long enough to reach burning conditions. For solar wind and magnetospheric plasmas, transport properties determine the spatial and temporal distribution of energetic particles, which can be harmful for spacecraft functioning, as well as the entry of solar wind plasma into the magnetosphere. For astrophysical plasmas, transport properties determine the efficiency of particle acceleration processes and affect observable radiative signatures. In all cases, transport depends on the interaction of thermal and suprathermal particles with the electric and magnetic fluctuations in the plasma. Understanding transport therefore requires us to understand these interactions, which encompass a wide range of scales, from magnetohydrodynamic to kinetic scales, with larger scale structures also having a role. The wealth of transport studies during recent decades has shown the existence of a variety of regimes that differ from the classical quasilinear regime. In this paper we give an overview of nonclassical plasma transport regimes, discussing theoretical approaches to superdiffusive and subdiffusive transport, wave–particle interactions at microscopic kinetic scales, the influence of coherent structures and of avalanching transport, and the results of numerical simulations and experimental data analyses. Applications to laboratory plasmas and space plasmas are discussed.     

Space–Time Structure of Energetic Electron Precipitations according to the Data of Balloon Observations and Polar Satellite Measurements on February 1–6, 2015

Cosmic Research - The results of an analysis of the space–time characteristics and dynamics of precipitations of magnetospheric electrons with energies in the range from 0.1 to 0.7 MeV are...     

The mass loss of spacecraft polyimide films under the action of atomic oxygen and vacuum ultraviolet radiation

The threshold values of the annual fluence of atomic oxygen (F _AO ≈ 10²⁰ cm^?2), as well as the ratios of the energy-flux density of vacuum ultraviolet radiation of the solar spectrum to the flux density of atomic oxygen (Φ _ν /Φ _AO ≈ 8 × 10^?15 mJ) were determined, which are characterized the influence of the synergistic effect on the mass loss of Kapton-H, PM-A, and PM-1E polyimide films, which are spacecraft materials.     

Shock protection of penetrator-based instrumentation via a sublimation approach

It is often necessary for space-borne instrumentation to cope with substantial levels of shock acceleration both in the initial launch phase, as well as during entry, descent and landing in the case of planetary exploration. Current plans for a new generation of penetrator-based space missions will subject the associated on-board instrumentation to far greater levels of shock, and ways must therefore be found to either ruggedize or else protect any sensitive components during the impact phase. In this paper, we present an innovative method of shock protection that is suited for use in a number of planetary environments, based upon the temporary encapsulation of said components within a waxy solid which may then be sublimated to return the instrument back to its normal operation. We have tested this method experimentally using micromachined silicon suspensions under applied shock loads of up to 15,000g, and found that these were able to survive without incurring damage. Furthermore, quality factor measurements undertaken on these suspensions indicate that their mechanical performance remains unaffected by the encapsulation and subsequent sublimation process.