零售服务质量中的人力资源管理(英文)

本文研究了人力资源管理与服务质量的关系。透过问卷调查及数据分析,确立人力资源的重点、结构与相互关系,促进服务质量。研究选择了零售服务为试点,给管理人员提供了一个更直接、更清晰的指引,发挥人力资源本身的素质。研究结果把希士杰等质量大师在美国哈佛商报中提出的“服务利润连接（Ｓｅｒｖｉｃｅｐｒｏｆｉｔｃｈａｉｎ）”具体化,使管理人员可以直接在企业内运用。     

曲面和任意取向表面表面摩阻油膜测量法的进展

本文叙述曲面和任意取向表面表面摩阻测量方法的进一步的发展。介绍用漫射照明获取薄油膜等厚度干涉条纹谱的理论根据和实验结果。讨论了通过油流显示图像的分析,自动探测表面流线方位的可能性。所得结论表明油膜法也能应用于复杂的三维流动。     

弹道靶中超高速发射弹的流场及空气动力特性研究(英)

本文描述的是研究爆炸成型发射弹（ＥＦＰ）模型的流场及超高速空气动力特性所用的弹道试验设备;简要报导了记录全尺寸干涉图形的技术;对径向密度分布再现的方法进行了讨论;在零攻角实验时不同模型的空气动力阻力是采用简化方法来计算的;对各种不同ＥＦＰ型式的气动稳定性提出了定性估计的方法;并阐述了用于组合体超高速飞行特性研究的数值计算技术的基本原理     

收敛形进气道数值研究的验证

介绍一种新型的、具有最小喉道面积的三维高超声速进气道 (称之为收敛形进气道 )的数值和实验研究结果。表明使用这种形式的进气道 ,在整个飞行速度范围内可以降低阻力和高超声速发动机表面的热防护要求 ,通过降低外压缩表面的倾斜度和减少进气道及燃烧室壁的面积就可以做到这一点。在采用低维次流动的气体动力设计方法的基础上设计成这种形式的进气道。计算是在无粘气体模型构架内用有限体积法进行的。同时用边界层方程计算出计及粘性的气流特性和进气道特性。数值算法是通过收敛形进气道的有限宽楔形外压缩表面的计算和实验数据来验证的。进行实验研究的马赫数M=2～ 1 0 7,基于模型进气道高度的雷诺数Re=( 1～ 5) × 1 0 6。数值计算与实验结果一致性很好。这些结果也和通常的二维进气道的数据作了比较。     

Implications of X-ray Observations for Electron Acceleration and Propagation in Solar Flares

High-energy X-rays and ??-rays from solar flares were discovered just over fifty years ago. Since that time, the standard for the interpretation of spatially integrated flare X-ray spectra at energies above several tens of keV has been the collisional thick-target model. After the launch of the Reuven Ramaty High Energy Solar Spectroscopic Imager (RHESSI) in early 2002, X-ray spectra and images have been of sufficient quality to allow a greater focus on the energetic electrons responsible for the X-ray emission, including their origin and their interactions with the flare plasma and magnetic field. The result has been new insights into the flaring process, as well as more quantitative models for both electron acceleration and propagation, and for the flare environment with which the electrons interact. In this article we review our current understanding of electron acceleration, energy loss, and propagation in flares. Implications of these new results for the collisional thick-target model, for general flare models, and for future flare studies are discussed.     

Characterization and Calibration of the CheMin Mineralogical Instrument on Mars Science Laboratory

A principal goal of the Mars Science Laboratory (MSL) rover Curiosity is to identify and characterize past habitable environments on Mars. Determination of the mineralogical and chemical composition of Martian rocks and soils constrains their formation and alteration pathways, providing information on climate and habitability through time. The CheMin X-ray diffraction (XRD) and X-ray fluorescence (XRF) instrument on MSL will return accurate mineralogical identifications and quantitative phase abundances for scooped soil samples and drilled rock powders collected at Gale Crater during Curiosity’s 1-Mars-year nominal mission. The instrument has a Co X-ray source and a cooled charge-coupled device (CCD) detector arranged in transmission geometry with the sample. CheMin’s angular range of 5^° to 50^° 2θ with <0.35^° 2θ resolution is sufficient to identify and quantify virtually all minerals. CheMin’s XRF requirement was descoped for technical and budgetary reasons. However, X-ray energy discrimination is still required to separate Co?Kα from Co?Kβ and Fe?Kα photons. The X-ray energy-dispersive histograms (EDH) returned along with XRD for instrument evaluation should be useful in identifying elements Z>13 that are contained in the sample. The CheMin XRD is equipped with internal chemical and mineralogical standards and 27 reusable sample cells with either Mylar^? or Kapton^? windows to accommodate acidic-to-basic environmental conditions. The CheMin flight model (FM) instrument will be calibrated utilizing analyses of common samples against a demonstration-model (DM) instrument and CheMin-like laboratory instruments. The samples include phyllosilicate and sulfate minerals that are expected at Gale crater on the basis of remote sensing observations.     

Volatile Trapping in Martian Clathrates

Thermodynamic conditions suggest that clathrates might exist on Mars. Despite observations which show that the dominant condensed phases on the surface of Mars are solid carbon dioxide and water ice, clathrates have been repeatedly proposed to play an important role in the distribution and total inventory of the planet’s volatiles. Here we review the potential consequences of the presence of clathrates on Mars. We investigate how clathrates could be a potential source for the claimed existence of atmospheric methane. In this context, plausible clathrate formation processes, either in the close subsurface or at the base of the cryosphere, are reviewed. Mechanisms that would allow for methane release into the atmosphere from an existing clathrate layer are addressed as well. We also discuss the proposed relationship between clathrate formation/dissociation cycles and how potential seasonal variations influence the atmospheric abundances of argon, krypton and xenon. Moreover, we examine several Martian geomorphologic features that could have been generated by the dissociation of extended subsurface clathrate layers. Finally we investigate the future in situ measurements, as well as the theoretical and experimental improvements that will be needed to better understand the influence of clathrates on the evolution of Mars and its atmosphere.     

Application of the graph-analytical method of tree risk assessment to study survivability of small trust liquid rocket engines

The present paper discusses a need to develop a methodology of predicting the reliability of small thrust liquid rocket engines with a flow section made of composite materials under actual operating conditions for their successful practical use in the propulsion systems.