使用“均衡记分卡”改善服务质量(英文)

基于“量度什么,便得到什么”的原则而发展起来的“均衡记分卡”可将公司策略清晰地演绎,为每一雇员工作表现指引。除了沿用一般传统财政目标外,“均衡记分卡”提供了一个全面、灵活、有效及均衡的企业表现量度／管理方法。从“顾客角度”、“程序角度”以及“学习角度”所作的度量可能激励企业的财政工作。制定“均衡记分卡”过程可阐明并传递公司的策略于每一雇员。个别工作单位目标及雇员目标亦可结合在一起以改善整体服务质量。     

带通FSS结构的插入相位延迟特性

基于互导纳法研究实心半波壁频率选择表面(Frequency selective surface,FSS)的插入相位延迟(Insertion phase delay,IPD)特性,考察FSS结构的IPD与加载介质的IPD之间的关系,分析了介质厚度、极化状态等因素的影响,重点关注交叉极化状态,考察极化角及入射角变化时的去极化效应.结果表明,解决带通FSS结构交叉极化问题的方法是保证TE和TM两种主极化状态下谐振频率的一致性,从而减小两种极化状态的IPD之差.     

航空声学风洞的声学设计研究

随着航空运输业的发展,飞机的噪声问题日益引起人们的关注.开展航空声学试验研究的地面试验设备主要是航空声学风洞.笔者阐述了航空声学风洞声学设计的基本要求、应考虑的主要问题,提出了航空声学风洞声学设计的方法等.并将这些研究成果应用于引导风洞研制中,得到了在开口试验段风速80m/s时,气流外2m测点处背景噪声76.5dB(A)的结果.     

高维小失效概率下的改进线抽样方法

 针对隐式极限状态方程的可靠性分析,提出了一种基于失效域样本模拟的高效线抽样法。该法采用马尔可夫链来快速得到失效域中的条件样本,利用这些失效域中的样本可以得到线抽样的重要方向,并且这些样本还可以作为线抽样的样本,来得到隐式极限状态方程失效概率的估计值。由于该法可以较准确地得到线抽样方法的重要方向,因此线抽样的效率可以得到提高,另外失效域的样本又可以作为线抽样的样本,从而进一步降低所提方法的计算工作量。算例表明所提算法的计算精度和效率均高于传统线抽样方法。     

Characteristics of Icy Surfaces

The surfaces of the Solar System’s icy satellites show an extraordinary variety of morphological features, which bear witness to exchange processes between the surface and subsurface. In this paper we review the characteristics of surface features on the moons of Jupiter, Saturn, Uranus and Neptune. Using data from spacecraft missions, we discuss the detailed morphology, size, and topography of cryovolcanic, tectonic, aeolian, fluvial, and impact features of both large moons and smaller satellites.     

Implications of X-ray Observations for Electron Acceleration and Propagation in Solar Flares

High-energy X-rays and ??-rays from solar flares were discovered just over fifty years ago. Since that time, the standard for the interpretation of spatially integrated flare X-ray spectra at energies above several tens of keV has been the collisional thick-target model. After the launch of the Reuven Ramaty High Energy Solar Spectroscopic Imager (RHESSI) in early 2002, X-ray spectra and images have been of sufficient quality to allow a greater focus on the energetic electrons responsible for the X-ray emission, including their origin and their interactions with the flare plasma and magnetic field. The result has been new insights into the flaring process, as well as more quantitative models for both electron acceleration and propagation, and for the flare environment with which the electrons interact. In this article we review our current understanding of electron acceleration, energy loss, and propagation in flares. Implications of these new results for the collisional thick-target model, for general flare models, and for future flare studies are discussed.     

A Twin-CME Scenario for Ground Level Enhancement Events

Ground Level Enhancement (GLEs) events are extreme Solar Energetic Particle (SEP) events. Protons in these events often reach ～GeV/nucleon. Understanding the underlying particle acceleration mechanism in these events is a major goal for Space Weather studies. In Solar Cycle 23, a total of 16 GLEs have been identified. Most of them have preceding CMEs and in-situ energetic particle observations show some of them are enhanced in ICME or flare-like material. Motivated by this observation, we discuss here a scenario in which two CMEs erupt in sequence during a short period of time from the same Active Region (AR) with a pseudo-streamer-like pre-eruption magnetic field configuration. The first CME is narrower and slower and the second CME is wider and faster. We show that the magnetic field configuration in our proposed scenario can lead to magnetic reconnection between the open and closed field lines that drape and enclose the first CME and its driven shock. The combined effect of the presence of the first shock and the existence of the open close reconnection is that when the second CME erupts and drives a second shock, one finds both an excess of seed population and an enhanced turbulence level at the front of the second shock than the case of a single CME-driven shock. Therefore, a more efficient particle acceleration will occur. The implications of our proposed scenario are discussed.     

新电位移边界条件下的压电介质断裂问题

应用边界元法,并结合一种特殊的复变函数基本解,研究了压电介质的断裂问题。由于该基本解完全遵循本构方程没有对电位移边界作假设,所以结论同非穿透性裂纹假设的结果有较大差异。通过计算表明,外加力载荷不但会引起裂纹尖端应力奇异性,也会引起电场奇异性,同样,外加电压也会引起裂纹尖端应力奇异性。     

一种基于多维空间超球体的快速聚类算法

提出了一种基于多维空间超球体的快速聚类算法。这种算法结合密度聚类和层次聚类两种思想。首先利用密度聚类方法将小范围内的数据对象聚合成超球体,然后再按照层次聚类中的凝聚思想,根据超球体之间的位置关系产生最终聚类。实验表明,该算法对于数值型数据集不仅在效率、噪声敏感性等方面均有较好的表现,同时还可以通过诸如“双环测试”等带有刁难性的特殊测试集。以往,常常简单的以距离来刻画的数据间“相似性”,而所提出的快速聚类算法则改由超球体之间连接的紧密程度来描述这种性质。实验表明,这种修改使得算法的性能得到了很好的改善。     

含孔边裂纹各向异性有限板的二维问题

应用边界元法,并结合一种特殊的复变函数基本解,研究了含孔边裂纹的各向异性有限板的应力强度因子修正系数的计算。这种特解边界元法避免了在裂纹附近划分单元,可以获得较好的数值计算精度。通过算例分析,结果表明本方法精度高,运算量小,具有一定的工程应用价值。