| 航班延误后服务改进与理赔方案设计 |
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| 引用本文： | 谢泗薪,李荣.航班延误后服务改进与理赔方案设计[J].中国民航学院学报,2007,25(4):52-55. |
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| 作者姓名： | 谢泗薪 李荣 |
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| 作者单位： | 中国民航大学经济与管理学院 天津300300 |
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| 基金项目： | 教育部人文社会科学规划项目 |
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| 摘 要： | 从航班延误的原因和国内外航班延误处理方法的角度展开分析,提出中国航空公司只有加强航班延误后的服务管理,引进第三方单位,开发航班延误保险以及界定航班延误补偿,才能较好地解决航班延误的问题。
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| 关 键 词： | 航班延误 第三方单位 航保险 |
| 文章编号： | 1001-5000（2007）04-0052-04 |
| 修稿时间： | 2006-10-172007-01-05 |
Suggestions to Improvements of Service and Scenario of Compensation After Flight Delay |
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| XIE Si-xin,LI Rong.Suggestions to Improvements of Service and Scenario of Compensation After Flight Delay[J].Journal of Civil Aviation University of China,2007,25(4):52-55. |
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| Authors: | XIE Si-xin LI Rong |
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| Abstract: | Analyzing the reasons for flight delay and introducing the methods by which Chinese and foreign airlines to solve the problems.At last it drew a conclusion that as long as Chinese airlines strengthened the service management after delay,attracted the third-party participation,developed insurance of flight delay and defined the delay compensation,the problem can be solved very well. |
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| Keywords: | flight delay the third party insurance |
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