| 航班延误赔偿现状及乘客过激行为的分析与预防 |
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| 引用本文： | 陈亚青,马江涛.航班延误赔偿现状及乘客过激行为的分析与预防[J].中国民航飞行学院学报,2013(5):8-11. |
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| 作者姓名： | 陈亚青 马江涛 |
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| 作者单位： | 中国民航飞行学院,四川广汉618307 |
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| 摘 要： | 航班延误产生的矛盾会导致乘客采取过激的方式维权,这对民航运输安全造成了很大的影响。本文分析了航班延误后旅客采取的过激维权行为的原因,并从不同角度提出了预防措施,希望能对避免航班延误后乘客和航空公司发生矛盾以及采取过激维权行为有所裨益。
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| 关 键 词： | 航班延误 赔偿 过激维权 预防措施 |
Compensation and Prevention to Passengers＇ Radical Actions in Flight Delay |
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| Chen Yaqing Ma Jiangtao.Compensation and Prevention to Passengers＇ Radical Actions in Flight Delay[J].Journal of China Civil Aviation Flying College,2013(5):8-11. |
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| Authors: | Chen Yaqing Ma Jiangtao |
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| Institution: | Chen Yaqing Ma Jiangtao (Civil Aviation Flight University of China Guanghan 618307 Sichuan China) |
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| Abstract: | Conflicts between passengers and airlines in flight delays would induce passengers＇ radical protective actions, which have great influence on the safety of civil aviation transportation. This paper analyses these radical protect actions, and the reasons are summarized and the preventive measures are presented. They are very useful to avoid the conflict between passengers and airlines in flight delays and also helpful to prevent passengers taking radical protect actions. |
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| Keywords: | Flight delay Compensation Radical protection Preventive measure |
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